Guesstimates
Routine service desk volume in Delhi
Estimate tickets per month and explain the boundary, assumptions and range.
Start with 16 agent teams and 22 workdays per month. Estimate routine tickets per 100 team-days before revealing the model.
Reveal the worked estimate
Multiply the two base factors by the rate divided by 100. All figures below are simulated teaching assumptions.
- Low · 16 × 22 × 4,500 ÷ 100 ≈ 15,840 tickets per month
- Base · 16 × 22 × 5,800 ÷ 100 ≈ 20,416 tickets per month
- High · 16 × 22 × 7,400 ÷ 100 ≈ 26,048 tickets per month
Cross-check · Cross-check with arrival logs and separate first contacts from reopens.